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tecorbm

Customer Experience

Stay alert. Scammers know just when to strike.

You’re home enjoying time with your family over a three-day weekend and the phone rings… You’re a restaurant owner in the middle of dinner rush and the phone rings… You’re stocking up at the grocery store in advance of a storm and the phone rings … Someone is calling to let you know your account is past due and that you must make an immediate payment in order to avoid…

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Company Smart Solutions

First big step to building a modern energy grid nears completion

AMI meter installation

If you are a Tampa Electric customer, you likely have a new digital smart meter installed at your home or business. In late 2017, we embarked on a multiyear project to upgrade all of our electric meters – more than 810,000 – across our West Central Florida service area. Unlike the meters they replaced, the new digital smart meters send your electric usage data directly to Tampa Electric through a…

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For Home

Can you dig it?

person digging in yard

Ah, April. Not too hot, not too cold – just the right time to plant trees and shrubs, add a new fence, install a new mailbox. Or maybe even get a inground pool put in! Can you dig it? Turns out, that’s a very good question. And one you should ask yourself before you start digging.  April is dubbed “Safe Digging Month,” but the question, of course, applies all year…

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Customer Experience Smart Solutions

Working to deliver reliable power to you

It’s been almost a year since the pandemic changed our lives and forced many of us to work and school from home. TECO employees are not exempt. Like you, we depend on safe, affordable, clean and reliable power to charge phones, run computers, cook meals, communicate with teachers or coworkers, and so much more. We know that even a momentary outage or “flicker” can be an annoyance. It’s why we’re…

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Savings for Home

Easy ways to save when days get shorter and cooler

Father reading to daugher

So it just happened again. That time of year when we go around the house turning clocks back one hour. Daylight Saving Time officially ended over the weekend – Sunday, November 1, 2020 at 2 a.m. Like it or not, it’s hard to complain about gaining an extra hour of sleep! It’s also an undeniable sign that winter is just ahead. With fewer hours of sunlight, we naturally turn to…

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