New website enhancements provide more options for customers home page

We’ve redesigned the home page of to serve you better.

Thanks to feedback gained during customer focus groups, we’ve enhanced to provide even more options to serve you better.

Our redesigned homepage has a new look that offers a glimpse into the various activities you can complete, such as making a payment, transferring service or accessing outage and safety information. Now you can go directly to the page you’d like to visit immediately after logging into the site – which provides a more efficient and quicker browsing experience for you.

As requested by customers, we’ve also added greater functionality, including: payment Confirmation Page

Our new payment confirmation screens allow more visibility into the transactions you perform on

• Confirmation screens when payments are processed
• Confirmation emails sent when payments are deleted

We’ve provided more visibility into the transactions you perform to provide a secure and comfortable experience for you.

But our work is not done. We value your feedback, and we’ll continue to make improvements to the site to offer more convenience for you 24 hours a day, seven days a week.

This entry was posted in Customer Experience, For Business, For Home and tagged , , . Bookmark the permalink.