Thanks to feedback gained during customer focus groups, we’ve enhanced tecoaccount.com to provide even more options to serve you better.
Our redesigned homepage has a new look that offers a glimpse into the various activities you can complete, such as making a payment, transferring service or accessing outage and safety information. Now you can go directly to the page you’d like to visit immediately after logging into the site – which provides a more efficient and quicker browsing experience for you.
As requested by customers, we’ve also added greater functionality, including:
• Confirmation screens when payments are processed
• Confirmation emails sent when payments are deleted
We’ve provided more visibility into the transactions you perform to provide a secure and comfortable experience for you.
But our work is not done. We value your feedback, and we’ll continue to make improvements to the site to offer more convenience for you 24 hours a day, seven days a week.