Ensuring a safe, reliable flow of electrical power and natural gas for our customers is a cornerstone of what TECO is all about – and we’re so proud that you trust us. But when scammers try to exploit that trust, our focus is on working with you to stop them in their tracks. Nov. 15 is Utility Scam Awareness Day. We make it a top priority to warn you about scams…
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TECO’s SAP Customer Experience Award – more evidence of our unwavering commitment to customers like you
SAP, the market leader in enterprise application software, recently honored TECO with the Excellence in Customer Experience award in recognition of our hard work to modernize our systems and business processes to improve how we serve our more than 1.1 million valued customers. We would’ve been at the SAP4U 2017 conference in Huntington Beach, CA, to collect the award, but along came Hurricane Irma – and who should need our round-the-clock…
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Community For Home
Team members’ goodwill keeps lights on for customer in dire need
For people in poor health or desperate financial situations – or both – the holiday season can be a dark time. That’s why a group of Tampa Electric team members who wanted to help customers in need came up with a grassroots program they call Shine the Light. The effort began a few years ago after a series of interactions with customers by TECO field representatives – often times the…
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Community Company Environment For Home Savings for Business Savings for Home
At Tampa Electric, savings keep coming while value for customers increases
More Power to You, Tampa Bay – and starting in January, it will cost Tampa Electric customers even less. How is this possible? Chalk it up to lower natural gas prices (a pass-through cost for customers from which Tampa Electric doesn’t profit) along with effective cost management. The result is customer bills that will be $2.25 less a month starting January 2016. In fact, that decrease is part of a…
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