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Irma post-script: Mysteries that linger, connections that matter – and best of all, customers with power

At this point, for those not among the hardest hit, Hurricane Irma probably seems like a fast-fading afterthought in a world of endless news and people struggling to recover from even more devastating events. But as you can imagine, we’re still thinking about Irma because we focus on planning for and recovering from severe weather year-round. As you read this, we’re preparing for the next major storm … which we…

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TECO’s SAP Customer Experience Award – more evidence of our unwavering commitment to customers like you

SAP, the market leader in enterprise application software, recently honored TECO with the Excellence in Customer Experience award in recognition of our hard work to modernize our systems and business processes to improve how we serve our more than 1.1 million valued customers. We would’ve been at the SAP4U 2017 conference in Huntington Beach, CA, to collect the award, but along came Hurricane Irma – and who should need our round-the-clock…

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Community For Business For Home

Thank you, first responders, for your help during and after Hurricane Irma

In the end, the forces of nature were no match for the forces of law and order, together with firefighters and other first responders, who supported TECO’s efforts to get the lights back on for the community after Hurricane Irma. While the biggest storm Florida has seen in years produced a historic restoration effort, cooperation between TECO and first responders across the area produced scenarios that helped us restore power…

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Community For Business For Home

A hurricane in New Mexico?

If that doesn’t sound like a typical scenario, neither was Hurricane Irma and the ongoing, history-making restoration effort for those who lost power from the massive storm – a number that peaked at more than 6 million people in Florida alone. You might be interested to know that we’re getting help not only from line workers and tree-trimmers from across North America but also from customer service representatives with New…

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Community For Business For Home

Post-Irma power restoration for everyone proceeds as quickly – and safely – as possible

Streets and yards scattered with debris. Plywood taken off windows. Neighborhoods taking stock of how homes fared and who needs help. People everywhere are dealing with the aftermath of Hurricane Irma – and we’re right there with you as our crews work to restore power to all of our customers as quickly and safely as possible. Maybe it’s something you’ve experienced where you live, the way an emergency scenario can bring people…

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