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Understanding Power Outages

The causes of power outages are endless. However, the most common causes are things we see almost every day, like high winds, lightning, trees and animals that come into contact with power lines, automobile accidents that damage Tampa Electric equipment and more. Visit our Power Outages page and click on the outage brochure to learn more about the different types of outages. You Receive 99.9% Reliability It’s true. On average, Tampa…

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Power Updates: Gain the power of more information about your service

Even with Tampa Electric’s 99.9 percent power reliability, unexpected factors occasionally make the lights go out for people the company serves. But Tampa Electric’s new Power Updates leave no customers in the dark about the status of their service as team members work urgently to restore it. Sign up for Power Updates easily and for free at tampaelectric.com/outages. Once registered, you can choose how you want Tampa Electric to let you…

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Company For Business For Home

Outage map delivers more for you

Do we listen to our customers? You bet we do. That’s clear from the recent enhancements to Tampa Electric’s Outage Map. Customers told us they want more information when their lights go out, and they want to get it at home or on the go. Recent upgrades to the Outage Map do just that. When an outage occurs, a color-coded dot appears at the location of the outage. Visitors to…

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Storm season and power outages

Tampa Electric is committed to providing reliable power generated in environmentally responsible ways. While most outages are inevitable, our goal is to restore power as quickly and safely as possible. To report a power outage or public safety concern, call 1-877-588-1010. Our automated system matches your phone number or account number to your address, helping us pinpoint the outage. To fully utilize the system, update your primary and alternate phone…

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