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TECO’s SAP Customer Experience Award – more evidence of our unwavering commitment to customers like you

SAP, the market leader in enterprise application software, recently honored TECO with the Excellence in Customer Experience award in recognition of our hard work to modernize our systems and business processes to improve how we serve our more than 1.1 million valued customers. We would’ve been at the SAP4U 2017 conference in Huntington Beach, CA, to collect the award, but along came Hurricane Irma – and who should need our round-the-clock…

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When restoration is a communitywide effort, #WeStandReady: Here’s how it works

As TECO monitors Hurricane Irma, we urge you to ensure that your household is prepared – that includes having an updated emergency plan for your family, knowing the location of your appropriate emergency shelter and taking special steps to have medicine and other critical items you might need on hand for every member of your household. While we’re focused on safety and service for you, we have responsibilities to the…

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TECO is proud to honor our nation’s armed forces veterans

In general – no matter who you talk to at TECO – service means making sure our nearly 730,000 customers have reliable electricity and natural gas whenever they need it. For a select group within the company, it also means the sacrifices they made for their country as members of the United States Armed Forces. Veterans Day, of course, puts a spotlight on those sacrifices. TECO is proud to add…

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Paws now for a story about TECO team members – and great dogs – helping veterans

Just as modern medicine and therapy continues to help give wounded U.S. military veterans a new lease on life, a program called Paws for Patriots is giving those who have lost their sight, mobility or other things a new “leash” on happiness and companionship. Paws for Patriots is a program from Southeastern Guide Dogs that pairs veterans with guide dogs – well-trained canines that can help them navigate the environment…

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Mini-bucket, many possibilities for serving the community with safety and reliability

A new piece of equipment Tampa Electric has to serve the community may look familiar at first, but the Terex mini-bucket goes farther in terms of getting company team members to the sources of outages – fostering improved safety for them and more reliability for you. The mini-bucket is just what the name implies: a smaller version of the bucket you see on our line trucks that elevate TECO team…

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