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A Snapshot of Your Power and Our People After Tropical Storm Elsa

While Elsa spared us the worst of its potential effects, the storm nevertheless sent Tampa Electric crews urgently into the community to restore power for thousands of customers. The photo above shows a crew in Central Tampa on Wednesday morning replacing a damaged power pole with a new one. “These guys work steady, hard, fast and thorough – and safe above all,” said Roy Raulerson, line supervisor. “It’s a lot of moving parts, but they’re like a…

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For Business For Home

My home was damaged in a storm and power can’t be restored. What can I do?

home damaged

If equipment is damaged at your home, you may need to call an electrician to obtain an electrical permit, make repairs and have the work inspected by local officials. Tampa Electric is responsible for the equipment running to and including the meter on your home or business. Equipment that is beyond the meter is the responsibility of the customer. Homeowners are responsible for the repair of all equipment related to…

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Community For Business For Home

A “tall tale” only in terms of tree-trimming reach – with big reliability benefits for you

Say one thing about Florida: vegetation loves to grow. And for a company like Tampa Electric that loves trees and has the credentials to show for it, we have to grow to meet our customers’ growing needs for safe, reliable power. All of this opens the door for some cool tools to safely ensure you have the reliable power you deserve – tools like the all-terrain tree-trimmer from Jarraff that…

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For Home

TECO’s SAP Customer Experience Award – more evidence of our unwavering commitment to customers like you

SAP, the market leader in enterprise application software, recently honored TECO with the Excellence in Customer Experience award in recognition of our hard work to modernize our systems and business processes to improve how we serve our more than 1.1 million valued customers. We would’ve been at the SAP4U 2017 conference in Huntington Beach, CA, to collect the award, but along came Hurricane Irma – and who should need our round-the-clock…

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Community For Business For Home

A hurricane in New Mexico?

If that doesn’t sound like a typical scenario, neither was Hurricane Irma and the ongoing, history-making restoration effort for those who lost power from the massive storm – a number that peaked at more than 6 million people in Florida alone. You might be interested to know that we’re getting help not only from line workers and tree-trimmers from across North America but also from customer service representatives with New…

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