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Tampa Electric and Peoples Gas team members’ help NSTAR customers affected by Winter Storm Nemo

When team members gave their best to help far-away communities deal with power outages from Winter Storm Nemo, Tampa Bay was there to watch. The bright lights of the Tampa Bay area news media spotlighted the Ybor call center Feb. 9 and 10 as our customer service professionals (CSPs) helped 250,000 customers of Massachusetts-based NSTAR through the mutual assistance routing system, or MARS. With MARS, CSPs at one utility access…

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