Hurricane Irma won’t soon be forgotten. Not by many of our customers, not by communities across Florida and elsewhere and certainly not by those hit hardest by the storm. In many cases these are the people still working to recover from the damage – the ones who remain in our thoughts.
At TECO, we know we won’t forget the history-making restoration effort, in which we received help we’re grateful for from first responders and countless community partners alongside line repair and tree-trimming crews from across North America.
Below, see some photos of the effort. Thank you for your patience as we worked around the clock to restore our customers’ power, thank you for the many kind words you shared – and thank you most of all for sharing our commitment to safety above all other considerations.
If you need to report an outage
You will need your account number or a phone number associated with your account. Update your information below. Be sure to visit our outage map to track outages in your neighborhood.
Choose from any of these convenient options to let us know:
- Enroll in tecoaccount.com, and report your outage with one click.
- Report your outage online.
- Sign up for Power Updates through tecoaccount.com. Once you’re signed up, you can text OUT to 35069 to report future outages*.
- Call 1-877-588-1010 to report your outage at any time.
*Message and data rates may apply for Power Updates. Message frequency based on customer requests for updates. Text STOP to 35069 to cancel. Text HELP to 35069 for help. Visit tecoaccount.com to review terms and conditions.