Category Archives: Customer Experience

Zap Cap Systems® kicks off another season honoring local coaches

As the Tampa Bay Lightning celebrates its 25th anniversary, Tampa Electric’s Zap Cap Systems is proud to be partnering with the team for a third season in honoring youth coaches in our community. Nominations for the Coach of the Month … Continue reading

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We want YOU to be a TECO team member

Do you or someone you know have what it takes to be a TECO customer service professional? Click here. Being part of the Customer Experience team at TECO is about more than just having a job: you’re a conduit for … Continue reading

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Go paperless and win!

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Want more perks and less clutter? Sign up for Paperless Billing by Sept. 30, 2017 for a chance to win an iPad! Already on the program? No worries – you’re also eligible for the drawing*. Paperless Billing is a free … Continue reading

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New website enhancements provide more options for customers

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Thanks to feedback gained during customer focus groups, we’ve enhanced tecoaccount.com to provide even more options to serve you better. Our redesigned homepage has a new look that offers a glimpse into the various activities you can complete, such as … Continue reading

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