Cybersecurity Awareness Month, held every October, is a collaborative effort between government and industry to ensure everyone in the country has the resources they need to be safer and more secure online. Do Your Part. #BECYBERSMART. Stay alert. Scammers know just when to strike. Scammers never stop and are always looking for new ways to take advantage of those who let their guard down. The latest tactic – scammers are…
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TECO Shares Journey During Customer Service Week
TECO Vice President of Customer Experience Karen Sparkman served as a keynote speaker during Customer Service (CS) Week at the Tampa Convention Center this week. CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. CS Week provides learning opportunities in support of the utility customer experience lifecycle: Analytics, Billing & Payments, Contact Center,…
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TECO’s Connection to Flag Day
Did you ever wonder about who wrote the Pledge of Allegiance? Since it’s Flag Day, we thought we’d share a bit of local trivia with national impact. Francis Bellamy joined Tampa Electric late in life, hired in 1925 as the director of advertising. Born in 1855, Bellamy was a Baptist minister, a writer and an advertising executive in New York City. Bellamy composed the pledge in 1892 in celebration of…
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Tampa Electric Pilots a “World-Changing Idea”
How boxes of sunshine will power a local neighborhood. While residents of Medley at Southshore Bay soak up the sun at their community’s 5.5-acre lagoon, a portion of homes in the neighborhood will also catch some very beneficial rays. The south Hillsborough County community is the first in the country to pilot the revolutionary BlockEnergy system in a residential setting. BlockEnergy serves up safe, clean and reliable energy, powered by…
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Calling all Grillmasters, Road Warriors & Picnickers!
Memorial Day weekend is here! Let’s help keep ourselves and those around us safe as we honor those who died in service to our country. Whether you’re a Memorial Day Grillmaster, Road Warrior, Picknicker or all three, here are some simple safety tips from the American Safety Council. Grillmasters: You’re the MVP of Memorial Day! But grills and smokers can be dangerous if not handled properly. Here are a few…
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