Do you or someone you know have what it takes to be a TECO customer service professional? Click here.
Being part of the Customer Experience team at TECO is about more than just having a job: you’re a conduit for the critically important things people need – electricity and natural gas – to help their lives run. You’re backed by a 120-year legacy of safe and reliable service for the community at a company that has watched the Tampa Bay area and Florida grow into greatness.
Even better, since TECO become part of the Emera family of companies, we have still more power to achieve big things together. That includes building 600 megawatts of solar power over the next few years. It includes the countless ways we help nurture stronger communities through our volunteer work. It includes being the ones your friends and families and neighbors turn to when our focus is on restoring power after severe weather.
It’s all this and much, much more.
So what’s in it for you, specifically? An hourly rate of $16.30 (plus $1 more per hour if you’re bilingual). Paid training to get you up to speed. One of the best benefits packages around. It’s great if you have call center experience and important to be able to handle challenging customer calls with courtesy and respect (you might be a TECO customer yourself – many of us are – so it’s easy to put yourself in our customers’ shoes!) and a valid high school diploma or equivalent/ GED is required.
We have people who spend decades working for TECO. Our former CEO started out at as a co-op student here. We offer plenty of opportunities to grow, develop and expand your skills. We have a work environment that showcases our corporate values: Safety First, Customer Service, Respect & Concern for Others, Achievement with a Sense of Urgency and Integrity Always.
Talk to people who work here. Talk to your friends and family. And if this sounds like the job for you, let us know! TECO is excited to welcome anyone who can help us rise to new levels of excellence in our goal to provide the best customer experience we possibly can. At TECO, a world of possibilities for your future awaits – as you do your part to do nothing less than help life run for everyone in this beautiful part of the world that we’re proud to call home.