Helping you understand power outages

Providing reliable power is a priority for Tampa Electric. In fact, we generally maintain 99.9% reliability. Sometimes there are circumstances beyond our control when you will lose power. Natural occurrences, like trees and animals coming into contact with electrical equipment … Continue reading

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Why do I keep having those short power outages that make my clocks blink? Are they surges?

Momentary interruptions of your power can last up to a few seconds and are usually caused by a temporary short circuit. Short circuits occur when something comes in contact with power lines, such as an animal or a tree limb. … Continue reading

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My power is out. Is there anything I should do to get my home ready for service restoration?

You should make sure your home is ready to safely receive electricity once power has been restored. Make sure there are no flammable items on the stove, no irons left on or other potentially dangerous situations. Turn off as many … Continue reading

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My home was damaged in a storm and power can’t be restored. What can I do?

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If equipment was damaged at your home, you may need to call an electrician to obtain an electrical permit, make repairs and have the work inspected by local officials. Tampa Electric is responsible for the equipment running to and including … Continue reading

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Why is my power still out but my neighbor has been restored (or never was out)?

Sometimes customers have different service lines or circuits, even within the same neighborhood. Repairs made to different portions of the service lines mean that some customers may receive power while others still may be out of service. If you are … Continue reading

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