Customer Experience For Business

Come on into tecoaccount.com; we’re open for business!

When it comes to supporting commercial customers, we mean business. Along with recent enhancements made to our tecoaccount.com site, we’ve added even more functionality and improvements designed to make the user experience better for business customers in particular — recognizing they have different and unique needs compared to residential customers. As part of our continued efforts to improve the experience for all customers, we’ve added more enhancements to the tecoaccount.com…

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For Home

Meet the mowers in Tampa and Barbados.

Have you grazed upon our four-legged mowers? Tampa Electric employs sheep at several of its solar sites to keep the grass trimmed. This year #TECOLambCam went live at Big Bend Solar on our Facebook page during birthing season so everyone could get in on the fun. The lambs are growing up and #TECOLambCam will end April 12. What a joy, watching newborn lambs grow into rambunctious teenagers in a span…

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Community Zap Cap Coach

Zap Cap Systems honors Coach of the Bay

Coach of the Bay

Tampa Electric’s Zap Cap Systems® honored the Coach of the Bay at a recent Tampa Bay Lightning game. Zap Cap has partnered with the Lightning this season to recognize and honor youth sports coaches in our community who coach kids ages 18 and under. We’re proud to congratulate youth hockey coach of the Whalers and Avalanche, Tommy (Hootie) Burgess, as the latest recipient of this honor. Here’s what folks had to…

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Customer Experience

Win a Lightning Hockey Jersey from Tampa Electric

Tampa Electric’s energy experts want to give you a chance to win a Lightning hockey jersey autographed by Steven Stamkos. But that’s not all. Did you know that our energy analysts have been offering free Home Energy Audits for nearly 40 years? This is just one of the many ways we’re helping our customers across West Central Florida use energy wisely. Visit TampaElectric.com/Save or call 813-275-3909 on weekdays from 8…

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Customer Experience For Business For Home

Customer feedback influences web enhancements

website enhancements

‘The customer is always right’ is an old saying that we want to make new again! Using feedback gained through previous customer focus groups, we learned that if you’re like most customers, you want more options, convenience and mobility — 24 hours a day, seven days a week. And because we know you’re right to expect that, we’ve launched ongoing site improvements to meet your growing needs and to put…

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