Customer Experience For Business For Home

New websites launch with a mission to improve your experience

We’re on a mission to listen and improve! That’s why we’ve launched new websites and mobile tools using feedback gained during customer focus groups and usability studies. Now, when you visit, or, you’ll see a new, modern look and feel, as well as an easy experience specifically designed for our customers on the go. Additionally, we have improved site performance, accessibility to the most frequently used options…

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Community Environment

Saving our feathered friends: for country, community and customers like you

Sometimes, when TECO’s environmental stewardship efforts take flight – occasionally with lives on the line – it’s to ensure birds like bald eagles have safe places to land, nest and raise their young. Those efforts were on display again recently in south Hillsborough County, and will be again at the first sign of a potential collision course of bird and TECO customers atop our power poles. Because while no non-TECO…

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Customer Experience

Even lower bills coming to Tampa Electric customers in 2019

We recently shared some good news with our customers: you will be paying less in 2019 for the same safe, reliable electric service you have today. With another proposed reduction, residential customers could see monthly bills below $100 – the lowest in 13 years. On Aug. 24, 2018, Tampa Electric filed its projected costs for fuel and other clauses with the Florida Public Service Commission (PSC). If the PSC approves…

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Community For Business For Home

Aug. 26 is Florida Lineworker Appreciation Day – a reminder to thank the ones who keep power flowing to the community

Lineworkers – the people who work at all hours on the front lines of the electrical system to ensure that the community has safe, reliable electrical power – are the ones who, in many ways, keep the world running. Your lights on. Your stove hot and your home’s air cool. Your electronics operational. And unlike military personnel and emergency workers, the potential dangers they face are always there because electricity never stops…

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Two weeks of school down, a whole bright future to go…

Write it down in permanent ink: TECO loves students, and not just because so many of us are students too. When you’ve been serving the community for 120 years with safe, reliable power and natural gas, you’ve got to grow with the times – and we’re committed to that. The generation right behind us is growing too, and when you factor in the needs of our customers today and in…

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